What Can We Do For Your Local Business

If you don't have a working website, we can get you one up and running within 30 days and we can do it with affordability. .

You can see some examples here echotraction.co.uk and raeroofing.co.uk

We will get you a one page professional website up and running and help you with your Google Maps if you need us to. This is where you will collect your Google Reviews and build your businesses reputation.

How we can help you by implementing Reputation Management (RMS) and Customer Relationship Management (CRM) Systems into your local business

When you have a RMS & CRM System in place in your business you are making a decision to take responsibility and control of your businesses marketing. You are making a decision to run your business and not allow your business to run you.

Far too many local business owners leave everything to luck and hope and end up running around like headless chickens trying to get everything done, usually except their marketing ( the life blood of their business ) . At Echo Traction we don't like leaving anything to luck and hope and we want to share this message with as many local businesses as possible.

If you rely on luck, one day the work could run out, the calendar could become empty but with our RMS & CRM systems in place you will be taking control, you won't have to rely on luck. Between you and us we will take control of your marketing by implementing our software.

You will get your marketing done with us by your side and you will separate your business from the competition and probably over 80% of other local businesses with no doubt.

You may be asking what is reputation management & customer relationship management ???

Let me explain

This Is Your RMS In Action

Lets consider you have an employee working in the background of your business, lets call her Samantha or (Sam). You have to interact with Sam from time to time but generally she gets on with the work that you provide her with.

She helps you collect google Reviews. She posts the 5 star reviews to social media and your website. She can reply to them automatically for you if you like or she gives you an example of a reply and with one click you have replied. The amazing thing is she does this while you are getting on with your main work, the work you set up your local business to do. Sam is our automated software that works like she is an employee for a tenth of the cost someone on minimum wage would do this for.

Remember Google loves businesses that get reviews but even more businesses that interact with their customers regularly. If you're not already on google we will help your website get set up on google maps.

Everybody looks at reviews now so this is where we need our businesses to be winning. This will put you at the forefront with your website and you have be there in front of your potential customers when they search your industry and services.

This is your businesses reputation and it is one of the most important marketing strategies for all modern businesses.

Remember

A better Reputation = More Customers Which In turn = More Profit For You.

Every business needs as many Google Reviews as they can get to help grow their business, on our software platform we set this all up to run semi-automatically with Us, Yourself & Sam.

But Remember When You Acquire Those Customers You Need To Keep Them.

This is where Our CRM System Jumps in action!

Let's add a new number to your website a local landline or a mobile which ever you prefer. (no website, no worries, remember we've got you). You step out of the office or shop for a short while and miss a call, it could be a lost opportunity, it's ok Sam will text the caller and see how she can help.

Let's add an online booking calendar or calendars for you and your staff. We can add different services with different time lengths, different rooms and tools so they don't get double booked. Don't worry we set all this up for you too and show you how to use them.

Sam can now text the missed opportunity a link so they can go and book an appointment or send a message to you if preferred. We will add booking forms and calendars to your website, so when someone completes one of them Sam will automatically create you a contact in your contacts list on our platform and your contacts will grow and grow. Now with the touch of a button you can market to them. Send special deals and offers by email or text message or even both, tell them the latest news about your business even send them a seasons greeting or remind them when something is due. For example, when their MOT is due, a dentist check up or for a restaurant the table they have booked, virtually anything.

Remember it is over 10x easier and less expensive to sell your product or service to an existing customer than it is to find a new one.

This is why you 100% need a CRM system in your business to save and nurture your customers, because they are the future of your business. When do you ever get a message from a local business, hardly ever and they are leaving so much profit on the table. At Echo Traction we aim to change all this and help local businesses get the marketing edge most never even realised was there.

Our Software Platform

To use our software you simply go to our website and log in to your account or our mobile app, here are all your contacts, reputation management system and conversations. Someone books an appointment your notified here, someone fills in a form on your website your notified here, messaged on social media its here, text messages to your website are here, 5 star google reviews are here, do everything here and reply to everything here.

No more having to open lots of apps, run your businesses RMS & CRM from one place and watch your customer base grow, your reputation grow and profit grow with it.

There are far too many things to list with what this software can do and please don't feel daunted by the word software because we will guide you step by step every step of the way, one step at a time.

Remember Sam, she's doing all this work for you, even when your out of the office, reception or shop. She doesn't sleep, take holidays or ring in sick. She's there for you 24/7/365. She's amazing. Want to meet Sam then please go to our website and she'll be at the bottom right of the screen waiting to chat with you.

All you need is a laptop, desktop or phone and your good to go.

If you are ready to get started on our software platform and

propel your local business into the future, please get in touch today and message Sam at the bottom right of this page.

We look forward to hearing from you.